Frequently Asked Questions
Couldn't find your answer? Email us anytime for additional questions.
Is there a God?
We were always told that it's impolite to talk about religion and politics so we're unable to answer this burning question for you. But if there is we thank him for blessing us with beautiful clothes, and we can't wait for that epic party in hell since that's surely where we're headed if it's real.
How do I know what kind of condition it's in?
We know that shopping vintage can come with some concern for what kind of condition a piece might be in, (especially when you can't see something in person,) so we've made it easy for you to figure it out by creating four categories.
Almost Perfect: This means that while nothing is truly perfect, this comes super close without any noticeable flaws or signs of wear. Basically, it looks (almost) like new.
Pretty Damn Good: While it might have a little character, whether its some slight signs of wear or discoloration on the inside of the lining, it still looks pretty incredible. We never sell anything with something so wrong that it affects wearability, so you can be confident that these minor things won't even be noticeable once it's on.
Grunge Chic: This is for those perfectly worn in pieces like that super thin band tee or those ripped Levi's. But don't worry, we make sure everything is freshly cleaned so that you can look like the rockstar you always wanted to be without sacrificing your personal hygiene.
Revamped: This is the ultimate version of giving a vintage piece new life. These special pieces have been altered in some way, shape or form to create something completely new.
Do you have this in another size, color, cut, etc?
The short answer is no. Everything we sell is very carefully curated vintage which usually means it's the only one of its kind. We believe that this uniqueness that makes our pieces truly special and in turn makes whoever ends up with it feel truly special knowing they have something no one else will have.
What happens during the processing & handling time?
This is when we take extra care and attention to making sure everything about your piece is the best it possibly can be. Does it need to be dry cleaned again? Does something need to be repaired? These are some of the many questions we ask and answer so you can just enjoy your purchase when it arrives.
What's your return policy?
We accept returns for store credit only within 7 days of the delivery date. To initiate a return, simply email us at RIP@mausoeumvintage.com and we will send you a return label. Once we receive and inspect the piece or pieces, we will provide you with a store credit for the full amount paid.